You've placed an order, the sun is shining and the sewing gods are singing - now what? 😊 Our team will carefully package and ship your order within 3 business days. You'll receive an email with your tracking number once your order is shipped.

Our production and fulfillment space is in Kitchener, Ontario, Canada. We ship using USPS, UPS, Canada Post, and GLS.

For sure. Write the note 'LOCAL' in your cart and we'll refund shipping once your order is packed (no coupon code needed). We'll also send you an email with our address and pickup instructions. Our pickup location is near the Boardwalk in Waterloo, Ontario.

Shipping rates are calculated by weight and location at checkout before you pay. We use live shipping rates provided by our integration with Canada Post & UPS. Please note that UPS does not deliver to P.O. Box addresses.

USPS tracked shipping rates start at $7.95 USD. You will be able to see your shipping rate before you pay. We also use live shipping rates provided by our integration with UPS. Please note that UPS do not deliver P.O. Box addresses.

For Canadian Orders: All parcels shipped via Canada Post Expedited and Priority Mail include $100 insurance coverage. Canada Post Oversized Lettermail and UPS parcels are not insured.

For US Orders: All U.S. orders shipped via USPS Priority Mail, USPS Ground Advantage, UPS Standard, and UPS Expedited include $100 in insurance. This covers the loss or damage of your package while it's in transit. If you’d like additional coverage, please contact us at help@zippervalley.com.

Great question! Right now, we ship to Canada, the US, Australia and New Zealand. 🌍 We hope to expand to more countries in the future—stay tuned!